For care teams

You meet the family on the worst day.

Discharge planners, social workers, home health and hospice coordinators, and support group facilitators are usually the first people to tell a family what happens next. This page is so you know what you would be handing them.

Journey Patient Care is a record-keeping app for the family caregiver. It is not clinical software, it does not connect to any system you use, and it asks nothing of your organization.

The problem it addresses

The caregiver becomes the record.

Around 63 million adults in the United States are family caregivers, roughly one in four, and about 60 percent perform medical or nursing tasks while only about 20 percent have had any training for it. That is from the AARP and National Alliance for Caregiving report, Caregiving in the U.S. 2025.

Among dementia caregivers specifically, the Alzheimer's Association reports that 70 percent find coordinating care stressful, 66 percent struggle to find resources, and 53 percent find navigating the health system difficult. Coordination, not the physical work, is what they name first.

You see the result of that at the next admission, when nobody can say which medication changed, when the last fall happened, or whether there is a POLST.

What the family walks away with

One place instead of a folder and a memory.

Medications

Real schedules including alternating days, monthly doses, and on and off cycles, with doses logged as given rather than as prescribed.

Alarms

Full screen over the lock screen and audible through silent mode, with an optional step required before dismissal so a dose is not swiped away half asleep.

Symptoms

Pain and symptoms marked on a body map, and vitals and blood sugar charted over time.

Daily logs

Activities of daily living, continence, and sleep including naps and night quality.

Visits

Appointments, ER visits and phone calls, each with a summary the family can hand to a primary care physician.

Call log

Who was called, why, how many times, and whether it is still open. Useful for prior authorizations and coverage disputes.

Directives

Power of attorney, living will, DNR and POLST held as records rather than as paper in a drawer.

Emergency pack

One tap assembles allergies, conditions, devices, code status, current medications with doses and times, insurance, directives and contacts onto a single screen.

Family view

A separate passcode lets a sibling or a second caregiver see a limited version without seeing everything.

Please be clear with families

What it is not.

Journey Patient Care is a personal record-keeping tool. It is not a medical device. It does not diagnose, treat, or monitor anything, it gives no medical advice, and it does not replace clinical care or professional judgment.

It does not connect to an EHR, it does not transmit to a provider, and it is not a HIPAA-covered service, because it is the family's own record on the family's own phone.

It runs on Android today, and an iPhone version is coming soon. If a family is on iPhone, have them email us and we will let them know the moment it is ready.

What we are asking

Three things, none of them a commitment.

Keep cards

We will send printed cards for your desk or your discharge packet. A caregiver can scan one and read the rest themselves.

Mention it

If you facilitate a support group, we will send a one-page handout you can put on the table. No presentation required.

Tell us what is missing

You know what families come back needing. If something obvious is not in the app, we would rather hear it from you than guess.

To request cards or a handout, email support@journeypatientcare.com with where to send them and roughly how many.